Office Assistant/Receptionist - Full Time

Description : Office Assistant/Receptionist - Full Time. Company : Seafield Center, Inc. Location : Patchogue, NY

Day Time and Evening Shifts are available. Evening shifts will not extend past 9:30pm.

MAIN FUNCTION:
To assist the Office Manager with daily operational needs of the facility.

  • User role(s) information systems access as assigned, where applicable
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Assist with answering all calls, in a pleasant, professional manner, and transferring to the appropriate party or take a complete message.
  • No messages taken for clients, except for emergency calls.
  • Provide accurate information regarding all anonymous meetings, hot-line numbers and directions to facility.
  • Greeting new admissions, client families and visitors, monitor sign-in/out log.
  • Enforce confidentiality rule.
  • Prepare outpatient mail for Seafield drivers. Distribute in-coming mail.
  • Miscellaneous typing tasks.
  • Sign-in/out personal body alarms.
  • Total daily deposits at the end of each work day. Generate and update Self-Pay/Co-Pay Ledgers on a daily basis to ensure client balances are up-to-date.
  • Collect payments and review balances with clients.
  • Run Medicaid Binder on a weekly basis; the first and last day of each month and generate a report for the Office Manager of the Medicaid Pending patient's and problem accounts.
  • Assist Office Manager with creating schedules, updating groups and adding new staff schedules and discharging clients in computer.
  • Input, update and track OASAS admission/discharge forms on a monthly basis.
  • Print group sheets on a daily basis.
  • Check and compare group and individual sheets to reports from EMR system to ensure accurate billing.
  • Scan daily statistics to Fiscal.
  • Review and make facility deposit to bank daily.
  • Review and enter Assignment Slips to maintain group sheets.
  • Review and organize appointments in Scheduling Calendar within the EMR system.
  • Complete telephone intakes and schedule appointments.
  • Request or complete Insurance Verifications.
  • Track urine drug screens on a daily basis by logging them in the appropriate manual.
  • Perform all other duties as assigned.
COMPETENCY REQUIREMENTS:
  • Answering/Transferring of calls
  • Taking Messages
  • Knowledge of Voice Mail
  • Enforcing Confidentiality Law
  • Admission/Discharge Procedures
  • Computer Software Skills
  • Prioritizing Workload
  • Level of Independence
  • Ability to use EMR System and Microsoft Outlook
  • EMR Documentation
EDUCATION & QUALIFICATIONS:
Applicant must have a pleasant and congenial telephone manner and have a well groomed professional appearance. The individual being considered must have at least two-years experience in a similar capacity, which would demonstrate the applicant's awareness of office procedures. The applicant must communicate well with the clients, staff and outside agencies. Typing 40 wpm.

PHYSICAL DEMANDS:
The physical demands described here are representative of those functions that must be met by an employee to successfully perform the essential functions of this job.

  • While performing this job, the employee is required to talk and hear. Specific vision abilities required by this position include close vision, distance vision and the ability to adjust focus.
  • The employee is occasionally required to stand; walk; sit; reach with hands and arms. The position requires the ability to occasionally lift and/or move office products and supplies up to 25 pounds.
  • The employee must have the ability to use a computer keyboard, mouse, calculator, copier, fax machine, scanner and telephone.